May 29, 2023
This week’s key takeaway:
A deeper look into the towing industry with Sheen Towing
Episode intro:
We thought it was about time we tackled the important matter of towing: a fundamental pillar of the collision-repair service.
We speak to Scott Douglas, GM of Sheen Towing, who have a whopping 25 tilt trays (soon to...
May 22, 2023
This week’s key takeaway: Rising to the apprentice challenge with AMA & Adina Nijemcevic
Episode intro:
Editor Sam takes the reins again to speak to Adina Nijemcevic about all-things apprenticeships.
It’s hardly controversial to say we are an ageing industry that struggles to attract young talent. There is...
May 15, 2023
This week’s key takeaway: The challenges and benefits of being an MSO
Episode intro:
We’ve got something a bit different for you this week: two site visits from editor-Sam, where she discusses the pros and cons of MSOs (Multiple Site Operators).
Part one:
Sam talks to Fred Sleman, MD of 5 Star Panels, who...
May 8, 2023
This week’s key takeaway: 5 tips to set and use KPIs in your business with David Carlin
Episode intro:
Do you really know what’s going on in your business? This week we’re going to show you how KPIs are just like driving a car.
Our guest is the esteemed David Carlin, co-owner at MaxMyProfit, and the man who...
May 1, 2023
This week’s key takeaway: Overcoming the challenge of being regional with Margaret Bauer
Episode intro:
It’s always great to speak to an award winner on the show. This week it’s Margaret Bauer from Cooma Crash Repairs, winner of the Women in Collision administration award and thoroughly dedicated to improving...