Nov 8, 2021
This week’s key takeaway:
Putting People First with Mark Le Grove
Episode intro:
As Ben says, we have a real mover and shaker on the show this
week. In only three years, Mark Le Grove bought a collision repair
business, doubled volume, increased profitability and opened a
second site.
The man from Collision Collect in Hamilton NZ had no intention
of buying the business until his boss asked him; but he took to
ownership like a duck to water. Mark is a great example of what can
be achieved from a standing start if you open your mind and listen.
He also gave some great advice on how to build the right team and
how to brand yourself in today’s rapidly changing
marketplace.
In this week’s episode you will learn:
-How to rebrand your business
-How best to handle insurance companies
-How it only took 8 months for Mark to detach himself from the
day-to-day running of the business
-What you need to do to successfully run a business without
any prior experience
-How to build the right team and how to look after their
personalities
-The importance of a dedicated marketing function
-Why it can be better to hire people who are already employed
elsewhere
-The benefits of culture statements
-Why you need engagement surveys
-How to stay on top of your KPIs
Show links:
** Mark & Ben’s recommended book, The E-Myth Revisited is
available here: https://www.amazon.com.au/Myth-Revisited-Small-Businesses-About/dp/B00NPB0OX4/ref=sr_1_1?crid=325TPRZZI74UW&dchild=1&keywords=e-myth+revisited&qid=1635504274&sprefix=e-myth+%2Caps%2C383&sr=8-1
** Find Mark on Linkedin:
https://nz.linkedin.com/in/mark-le-grove-02249a196
** Do you have something unique you want to share with us?
Contact Paint & Panel editor Sam Street at: sam@yaffa.com.au
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