Dec 6, 2021
This week’s key takeaway:
Breaking News: New penalties for breaking the code of conduct, with Paul Unerkov
Episode intro:
There’s been a very interesting development in our industry that we really want to share with you. Paul Unerkov will guide us through the new mandate to enforce the Motor Vehicle Insurance & Repair Code Of Conduct.
The CEO of NTA South Australia (northern territory) explains what has changed, and why it’s actually good news for repairers. Although the mandatory enforcement of the existing code of conduct only applies to Paul’s patch at the moment, it’s clear that it will become national policy soon. Get yourself up to speed... this is vitally important for the whole industry in Australia!
In this week’s episode you will learn:
-The additional protections for motorists
-Why the existing code of conduct doesn’t work often enough
-Why additional protections for consumers can help you as a collision repairer
-How you can use mediation to your advantage
-The most likely areas for dispute
-The benefits of having an “umpire” to make the call between different arguing parties
-How the new rules might change behaviour
-How the MTA is going to educate the marketplace going forward
-How the new legislation came about
Show links:
** Find Paul on Linkedin: https://au.linkedin.com/in/paul-unerkov-30030a5b
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