May 30, 2022
This week’s key takeaway:
A chat with AMA CEO Carl Bizon
Episode intro:
We had a great chat with Carl Bizon: Group CEO of AMA, who presides over 3,500 staff across 170 locations. Make no mistake, Carl is a serious industry heavyweight!
We hear how Carl worked his way up from nothing to get where he is today, and we chew the fat about some key industry issues, including: leadership, skills shortages, business models, insurer relationships. Although AMA is a huge company, most of what we talk about is absolute gold for smash repairers of any size.
In this week’s episode you will learn:
-How Carl worked his way up from the bottom
-The co-operation of insurance companies during Covid
-Why Carl closed some sites
-The difficulty of “mate V manager” for recruitment
-Why old industry practices have to change
-How to earn the respect of your co-workers
-The grey areas that insurers are exploiting
-The challenges of closing a site
-How to balance market share V profitability
-The pros and cons of satellite repair centres
-The shortage of apprenticeships
Show links:
** Find Carl on Linkedin: https://www.linkedin.com/in/carl-bizon-5356641a/?originalSubdomain=au
** AMA group website: https://amagroupltd.com/
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