Apr 15, 2024
This week’s key takeaway:
Updating the Motor Vehicle Insurance and Repair Industry Code
of Conduct
Episode intro:
Talking about an Insurance Code of Conduct might sound a bit
dry, but this episode is living proof that it can be interesting
and more importantly, very useful! Almost all of you listening will
get significant amounts of business from insurance companies, and
no doubt you will have had some disputes along the way… but could
they have been avoided? And is the new Code of Conduct going to
help you avoid more disputes in the future?
The people with the answers are Matt Hobbs (CEO of the Motor
Traders Association Australia), and Kathy Zdravevski (policy
advisor for the Victorian Automotive Chamber of Commerce).
This is the first major change of the code for 20 years, and
our guests are offering you the opportunity to have your say.
In this week’s episode you will learn:
-
Why the code is being rewritten
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The recommendations for change in the code
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How South Australia’s code could become the national code
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How the code is being simplified
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How the MTAA helps its members resolve disputes
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Cases of insurers lodging disputes with repairers
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When the draft of the new code will be available for the industry to review
-
How you can influence the new code
Show links:
** Find Matt on Linkedin: https://www.linkedin.com/in/matthew-hobbs-600a1122/?originalSubdomain=au
** Find Kathy on Linkedin: https://www.linkedin.com/in/kathyzdravevski/?originalSubdomain=au
** Come find us at the Collision Repair Expo at the Melbourne
Convention & Exhibition Centre, April 11 - April 13
** Do you have something unique you want to share with us?
Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au
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