Mar 12, 2025
In this episode, Sam Street interviews Steve O'Brien from
iBodyshop about how artificial intelligence can help collision
repairers
We get an overview of how AI has been revolutionised following the
improvement of processing power and increased accessibility to data
sets, especially with the use of the cloud. The discussion explores
the use of AI to assess the damage on vehicles, whether it should
be written off or repaired, answering customer queries without
having to wait in queue for support, and the likelihood of AI
undertaking ‘boring’ jobs rather than more dynamic tasks. Steve
shares how his company utilises AI to conduct progression tests and
rolling out an estimation tool, as well as their launch in the
UK.
We wrap up by reviewing how this can help staff to focus their
efforts to improve their service, the increased use of AI in
insurance, and how estimations vary from international markets
utilising similar technologies.
Links & Resources:
iBodyshop
www.ibodyshop.com
AI for the boring stuff
www.paintandpanel.com.au/news/news/ai-for-the-boring-stuff
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The Edge Podcast is produced by Southern Skies Media on behalf of
Paint and Panel, owned and published by Yaffa Media.
Hosts: Sam Street & Grant McHerron
Producer: Steve Visscher
Paint and Panel - © 2025