Dec 6, 2021
This week’s key takeaway:
Breaking News: New penalties for breaking the code of conduct, with Paul Unerkov
Episode intro:
There’s been a very interesting development in our industry that we really want to share with you. Paul Unerkov will guide us through the new mandate to enforce the Motor Vehicle Insurance &...
Nov 22, 2021
This week’s key takeaway:
It’s all about the numbers with Francis Gu
Episode intro:
Our guest this week has been on a really interesting journey... he’s certainly qualified to tell you which key numbers you should be focusing on to make sure your business is profitable and efficient.
Francis Gu began in...
Nov 15, 2021
This week’s key takeaway:
A hunger for knowledge leads to excellence with Glenn
O'Donnell
Episode intro:
This week we speak to someone who Ben described as “one
of the most forward-thinking men in the industry”. Glenn O’Donnell
is the Co-owner and Managing Director at Macarthur Prestige Body
Shop and North...
Nov 8, 2021
This week’s key takeaway:
Putting People First with Mark Le Grove
Episode intro:
As Ben says, we have a real mover and shaker on the show this
week. In only three years, Mark Le Grove bought a collision repair
business, doubled volume, increased profitability and opened a
second site.
The man from Collision...
Nov 1, 2021
This week’s key takeaway:
Upskilling your team with EV & ADAS with Dean
Lander
Episode intro:
Electric vehicles are coming faster than most people
expected, so it’s high time you got up to speed! To help you do
that we’ve got Dean Lander back on the show: Head of Repair
Services at Thatcham Research over in...