Paint and Panel: The Edge

PAP163: Navigating the Future of the Collision Repair Industry with Russ Hill

Jul 29, 2024

Episode: Navigating the Future of the Collision Repair Industry with Russ Hill

Episode Overview:

In this episode, Ben is joined by Russ Hill, a seasoned veteran with 48 years of experience in the collision repair industry. Russ shares his insights into the current state and future trends of the...

PAP162: Employee Turnover and Retention with Professor Paula Brough

Jul 22, 2024

Employee Turnover and Retention with Professor Paula Brough
Employee Retention in the Collision Repair Industry with Professor Paula Brough, Director of the Centre for Work, Organisation and Wellbeing at Griffith University
In this episode of 'The Edge,' we sit down with Professor Paula Brough to explore the critical...

PAP161: What is a virtual estimator and why should you get one?

Jul 8, 2024

What is a virtual estimator and why should you get one?
In this episode, Ben welcomes Ash Jardine back to The Edge to delve into the growing trend of virtual estimators in the collision repair industry.

They discuss how Ash’s company has developed a system for training virtual estimators offshore to manage quotes...

PAP160: A deeper dive into training the next generation with Daniel Dusi

Jul 1, 2024

This week’s key takeaway:

A deeper dive into training the next generation with Daniel Dusi

Episode intro:

The skills shortage in the industry is well documented, so it’s time to talk to someone who is doing something about it. Daniel Dusi started in the industry at 16 as a spray technician and has worked across a...