Aug 23, 2021
This week’s key takeaway:
How research will help reduce the skills shortage, with
Dean Lander
Episode intro:
There has been a skills shortage in collision repair for
as long as any of us care to remember… and now Covid has made
things even worse. Luckily there are still ways to attract the best
talent, but you have to be smart.
Our guest this week is Dean Lander: Head of Repair
Sector Services at Thatcham Research over in the UK. His company
gathers vital data and supports the automative industry in their
recruitment and training. He’s ideally placed to comment on the
current state of play and what collision repairers can do to make
sure they attract and retain the best talent. If you want to
future-proof your business you should listen to this
guy!
In this week’s episode you will learn:
-How Covid affected the industry in the UK
-How operating models for body shops have been forced to
change
-The scale of the skill shortage in the
industry
-How changes in work/life balance are posing a challenge
for body shops
-What the UK is doing to encourage new
talent
-How Covid has made the industry admit it has a skills
crisis
-How Australia can take the lead from the UK in certain
aspects of the recruitment process
-How the industry needs to improve its
image
-Training schemes for older workers
-How e-learning and virtual classrooms can enhance the
training process
Show links:
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