Oct 18, 2021
This week’s key takeaway:
The Heartbeat of your business with Gavin McGahey
Episode intro:
What an interesting guy we have on this week’s episode, and
not only that, he’s been kind enough to share some absolute gold
from his new book.
Gavin McGahey has spent a whopping 46 years in the collision
repair industry, starting out as a panel beater before eventually
working his way up to ownership and management of multiple
businesses. He then specialised in taking the helicopter view (as
he puts it), and became a consultant, software developer and now an
author.
Gavin’s book, ‘Know Your Numbers: The Heartbeat Of Your
Business’ is due out very soon, so we talk to him about some of the
key learnings he discusses in the book, including his particularly
interesting take on the true meaning of profitability. We defy
anyone in the industry to not be inspired by this guy!
In this week’s episode you will learn:
-How software can save your planning
-How to counteract the loss of patience of the customer
base
-The highlights of Gavin’s book
-How you can slow down to go faster
-How to combine measurements with drivers to make
decisions
-The importance of ‘culture’ versus ‘numbers’
-Can you achieve double-digit net profitability in smash
repair?
-How to hone your business to achieve better
profitability
-Why profit isn’t just about money-grabbing
Show links:
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Contact Paint & Panel editor Sam Street at: sam@yaffa.com.au
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